Last updated: October 12, 2026
Thakkar Enterprises ("we", "us", "our") operates ClearOrder. This policy explains how we collect, use, and protect your information.
We collect information you provide directly: name, email address, company information, and business data you enter into ClearOrder. We also collect QuickBooks data you authorize us to access.
We use your information to provide the ClearOrder service, process transactions, send service-related communications, and improve our platform. We do not sell your data to third parties.
When you connect QuickBooks, we access your financial data solely to provide the ClearOrder service. We store OAuth tokens securely and never access your QB data beyond what is necessary for the service.
If you use the free takeoff trial on our website, we collect the email address and company name you enter, your IP address (to prevent abuse), and the plan page you choose. Your browser converts that single page into images on your own computer; the original plan file is not uploaded. We send those images to our AI provider to count fixtures, store the images for up to 7 days and then delete them automatically, and keep the counts, your email, and company name so we can send you the results and follow up about ClearOrder. You can ask us to delete this information at any time.
Some features, such as bid takeoff and remittance reading, send the relevant document images or files to Anthropic, our AI provider, to produce results. We use Anthropic's commercial API, which does not use this content to train its models by default.
Your data is stored on secure cloud servers (Supabase/AWS) in the United States. We use encryption in transit and at rest. Each customer's data is isolated using row-level security.
We do not sell, trade, or rent your personal information. We may share data with service providers (Supabase, Netlify, Stripe, Twilio SendGrid for email, and Anthropic for AI-assisted features) solely to operate the service.
We retain your data for the duration of your subscription plus 30 days. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal information. California residents have additional rights under CCPA including the right to know what data we collect.
ClearOrder uses essential cookies for authentication and session management only. We do not use tracking or advertising cookies.
ClearOrder is not directed at children under 13. We do not knowingly collect information from children.
Privacy questions: ed@clearorder.io
Thakkar Enterprises, San Jose, California